Quick Answer: What Does The AT&T Protection Plan Cover?

How do I get a replacement phone from AT&T?

If you’re eligible, you’ll have the option to select screen repair during the claims process.

Then, you can choose to visit a repair location or have a tech come to you.

To find out if you’re eligible, go to phoneclaim.com/att or call us at 888.562.


What does the AT&T insurance cover?

Insurance: Coverage for loss, theft, physical and liquid damage, and out-of-warranty malfunction for up to three eligible mobile devices, including tablets and laptops. … Non-connected devices can be Wi-Fi tablets or laptops with Windows Vista®, OS X®, Android™, iOS® or newer operating systems.

What is AT&T Multi device protection?

AT&T Multi-Device Protection Pack includes: Flexible coverage for up to 3 devices including phones, tablets, and laptops. Replacement as soon as the next day. As soon as same-day screen repair for eligible phones in select areas (Newer device models may not be eligible.)

How much does AT&T charge to fix cracked screen?

There is an $89 deductible for a cracked screen repair. The screen repair deductible may be less than the deductible for replacing the covered device or purchasing a new one. When you have a cracked screen and are eligible for a repair, you can file a claim online at phoneclaim.com/att or by calling 888.562. 8552.

What happens if I don’t return my damaged phone to AT&T?

If you don’t return the defective device in time, you’re billed for the full value of the replacement device. Use the enclosed shipping materials to pack and mail the defective device.

How long does it take for AT&T to fix a cracked screen?

We’ve got you covered. Get your cracked screen fixed in as little as an hour. Choose from a convenient repair location, having a tech come to you, or visiting a store, as available.

What is ATT protection for one fee?

AT&T Protect Insurance for 1 is an optional insurance coverage that you are not required to purchase in order to purchase services or devices.

How much is the deductible for AT&T?

AT&T Mobile Insurance program detailsStandard DeductibleTier B$50Tier C$125Tier D$200Tier E$2502 more rows

How much is phone insurance with AT&T?

AT&T. AT&T offers three insurance plans for its smartphones with monthly fees. For $8.99 a month, billed to your regular AT&T account, you can insure one phone or tablet against “loss, theft, physical or liquid damage.” It also covers out-of-warranty malfunctions.

How do I add AT&T device protection?

Sign up for AT&T device protectionGo to your account overview and open the My wireless section.Scroll to My devices & add-ons and choose a device to sign up.Select Manage my device and then Get or manage add-ons.If you have more than 1 device, make sure the correct device is selected.Select See add-ons I can get.Choose Device protection.More items…

Will ATT take a cracked phone for trade in?

Trade-in phone must be unlocked, deactivated and all personal data deleted before trade-in and in good working order; phone powers on and there are no broken, missing or cracked pieces. Phone will not be returned. … Google accounts on Android phones must be removed. Current customers must own trade-in phone.

Will AT&T replace my broken phone?

What types of losses are covered? AT&T Mobile Insurance and Protect Advantage for 1 and for 4 plans all provide protection against lost or stolen devices, accidental physical or liquid damage, and out-of-warranty malfunctions. We also offer screen repair on limited devices in select areas.

Does AT&T insurance cover cracked screens?

AT&T has a new service that will fix the screen of some iPhone and Android devices. … Repairs can be made the same day you turn in a claim with AT&T, assuming the Asurion technician is available and you get your claim in by 2pm local time. The new repair service is available only for select devices for now.

Are phone protection plans worth it?

Cell phone insurance can be worth it if you’re prone to damaging or losing your phone. … We’ve done the calculations and find in the long term, cell phone insurance could cost more than repairing your phone without it.

How do I cancel my ATT protect advantage?

ATTHelpAt the top of the page, click on Wireless.View My Plan & Features.Select the Manage link for the device you which to remove the protection.Under the Manage my Current Features section, select Protection.Select Remove This Feature.Follow the prompts to complete your change.

How much does it cost to fix a cracked phone screen?

How much will it cost? Fixing a broken phone screen can cost anywhere from $100 to nearly $300. If you have an iPhone 6S, for example, you can have Apple repair it for $129, which is considered relatively inexpensive for a manufacturer repair.

Will AT&T replace my phone for free?

If you use AT&T for your wireless service and your phone malfunctions, gets lost, or gets damaged, you may be able to get a replacement for little to no charge.

What is ProTech for 4 fee on AT&T bill?

AT&T Protect Advantage for 4 program details. $40.00/month per mobile account enrolled. Includes AT&T Protect Insurance for 4, ProTech app, Photo Storage app and ProTech support for up to four eligible devices. 8 shared claims within any consecutive 12 months with a maximum device value of $2,500 per occurrence.